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The Citrix Management Console could not be started because there was an error in creating the process

The following error message appears when attempting to launch the Citrix Presentation server Console:

“The Citrix Management Console could not be started because there was an error in creating the process. Would you like the details?”

The Citrix Management Console could not be started because there was an error in creating the process

When you click the following error appears:

Error code 1813 (0x715)

Navigate to the following regsitry key and verify that you have the Correct version of JAVA installed:

HKEY_ LOCAL_MACHINE\SOFTWARE\Javasoft\

Cause

If the Sun Java Runtime Environment (JRE) 1_5_0_0x is installed prior to installing the Presentation Server 4.0 Console, logons to the console may fail. When JRE 1.5 is already present, the JRE 1.4.2_06 installer does not add a registry key that is required by the console.

Resolution

WARNING! Using Registry Editor incorrectly can cause serious problems that may require you to reinstall your operating system. Citrix cannot guarantee that problems resulting from the incorrect use of Registry Editor can be solved. Use Registry Editor at your own risk.

1. Create the following registry key:

HKEY_LOCAL_MACHINE\SOFTWARE\JavaSoft\Java Runtime Environment\1.4

2. Create the string value JavaHome
3. Locate the following key in the registry:

HKEY_LOCAL_MACHINE\SOFTWARE\JavaSoft\Java Runtime Environment\1.4.2_06

-Or-

HKEY_LOCAL_MACHINE\SOFTWARE\JavaSoft\Java Development Kit\1.4.2_13

4. Copy the data (the path to the Java) from the JavaHome value in the desired key to the JavaHome value in the (1.4) key you created in Step 1.


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