Windows Tools for Troubleshooting
Troubleshooting the Microsoft Windows operating system is always “fun”. Many diagnostic tools have been developed by Microsoft and are included with the various operating system. You will also find several free downloadable tools distributed separately by Microsoft as well as 3rd party operators. These tools help isolate problems and reduce painful system downtime.
Below you will find a lists of common problems and the tools most likely to be useful in isolating, diagnosing, and resolving these problems.
Problem: Service or Application fails to start or error generated
Tools: SC, Regedit, Dependency Walker, Application Compatibility Wizard, OpenFiles, SysInternals Process Explorer, Process Monitor
Problem: Only the Administraor can run an application. Access denied error when running applications
Tools: RSOP, Gpedit, RunAs
Problem: Service, Application or Process fails to stop terminate
Tools: TaskKill, tlist, SysInternals Process Explorer/ Process Monitor, Kill.exe
Problem: Application or Operating system hangs over time, System out of resources
Tools: Performance Logs and Alerts triggers, Poolmon, Pool Monitor, Task Manager
Problem: Operating system fails to boot
Tools: Recovery Console, Driver Verifier
Problem: Hardware or drivers failing, STOP error generated
Tools: Windows Debugging tools, Driver Verifier, Device Manager, Event viewer, File Signature Verifier, Kernel Debuggers, Pool Monitor, ChkDsk, msinfo32 with hardware history
Problem: Disk or files corrupted, Disk out of space
Tools: Chkdsk, Disk Cleanup Wizard
Problem: Network connectivity issues
Tools: Netmon, Ethereal Sniffer, Rasdiag, Arp, Ipconfig, Nbtstat, Netdiag,
Netstat, Network Monitor, Nslookup,
Pathping, Portqry, Telnet Client
Problem: IIS problems, tracking website performance
Tools: * IIS 6.0 Migration Tool Version
* Apache to IIS 6.0 Migration Tool
* CustomAuth Version
* IISCertDeploy.vbs Version
* IIS Host Helper Service Version
* IISState Version
* Log Parser Version
* Metabase Explorer Version
* Permissions Verifier Version
* RemapUrl Version
* SelfSSL Version
* TinyGet Version
* Web Capacity Analysis Tool Version
* WFetch Version
Problem: Client cannot log on to Active Directory Domain
Tools: Netdiag, DCDiag, Network Monitor, Ethereal, Ipconfig
Problem: Remote Management Tools
Tools: Computer Management, Emergency
Management Services, Remote
Desktop, VNC, Terminal Services, Citrix, Pcanywhere
Tools windows management tool windows networking tools Windows performance toolsTools windows management tool windows networking tools Windows performance tools
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